Wir leben in einer echt komischen Zeit – dank einem Facebook Post bin ich über eine Geschichte gestolpert die total Irre tönt aber sich wohl zugetragen hat. Und zwar hat in England eine Mutter von 3 Kinder ärger bekommen, und zwar wegen etwas total harmlosen das wir wohl alle selbst auch täglich machen – sie hat nämlich ein Foto eines Produkt im Supermarkt gemacht.

Und zwar hat sie auf Facebook folgendes gepostet

Thank you Waitrose for giving me the most mortifying shopping experience of my life and that’s saying something considering I once smashed two bottles of beer and a bottle of Pimms after standing them up on the conveyer belt in Aldi.

Today after a long day at work I thought I’d pop in to get something for dinner. Whilst there I looked around the alcohol section and saw a great deal on Champagne so took a photo to send to my husband as a hint for a Christmas present. I also took a photo of some Whisky to ask my husband which he’d prefer. To my surprise after I’d paid for my shopping a security guard came over and ushered me to one side, he then reprimanded me for taking photos in-store. He told me it was against store policy and I shouldn’t be taking photos at all, I was made to feel like a naughty child and not a grown mother of 3. Worse than that I was approached in a way that a thief would be approached upon leaving a store, shoppers around me even looked over to see what the fuss was about. I find it completely ridiculous that this security guard that had followed me around the alcohol section (obviously at that point I didn’t know he had it in for me) didn’t just ask me not to take a photo, or politely mention it to me at that point rather than wait until I had paid and accost me at the till where I was surrounded by shoppers.

As a busy working mum of 3 I will openly admit without the power of a phone camera I wouldn’t get half my jobs done, often I take a photo of something that I may need at a later date or send a pic to my husband to ask his opinion on something I’m about to buy, with my memory issues I also take pictures just to remind me where I saw the best deal. Apparently though we all have to be of sound mind and health to shop at Waitrose, God forbid we need a little help remembering a deal.

Whilst I appreciate this maybe store policy (although I find that ridiculous) how are customers supposed to know this if you don’t make it clear? If you treat people that take photos the same way you treat thieves I highly recommend you put the same warnings about taking photos as you do about stealing! Instead of spending millions on Christmas ads I suggest you invest your money on training staff how to deal with customers, rewriting policies and putting up signs that make it clear what your policies are.

The moral of the story… money can’t buy you class! #FirstWorldProblems #WorstShoppingExperienceEver

Das hat die Frau Lowdon auf ihre Facebookseite gepostet und mit Waitrose verlinkt. Das Social Media Team von Waitrose hat bisher gesagt

Thanks for getting in touch and bringing this to our attention, Zoe. We’d like to follow this up with the branch and would be grateful if you could advise which store this was together with the approximate time of your visit.

Später hat sich dann das Social Media Team von Waitrose via PM gemeldet und folgendes geschrieben



Was lernen wir daraus? Genau mach in England nie Fotos in einem Supermarkt und wenn dann geht vorher beim Chef um Erlaubnis fragen 🙂

Ich hoffe jetzt nur die Migros und der Coop und die anderen Lebensmittelhändler, machen diese Sache nicht nach. Denn ich persönlich mach mir fast täglich Fotos von Produkte die ich in nächster Zeit mal wieder essen/ kochen könnte/ möchte.

Tjo und sonst geh ich halt ins Gefängnis weil ich ein Rüebli fotografiert habe 😛

Update 08:45

Streicht den letzten Abschnitt aus eurem Kopf – wie ich gerade von mehreren Orten gehört habe, ist in der Migros wie auch im Coop – also in Schweizer Supermarktketten das fotografieren von Produkte verboten. Ich geh der Sache in meinem Privatblog nach und berichte da weiter…